Creative agency new business. A health-check.

We all know that new business is part and parcel of everyday agency life. But when was the last time you honestly reviewed your progress and effectiveness in this area?

Creative agency new business. A health-check.

If you haven’t, then answering our key health check questions could help you to diagnose whether it’s time to switch up what you’re doing on business development:

  • Do we have a compelling proposition and a really clear idea of who our ideal clients are?
  • Are our most senior stakeholders within the business involved? Is there a team approach to new business or is it just the job of one individual?
  • Are we tracking our activity effectively via a roadmap and do we have evidence of what is working really well and what hasn’t worked well in the past?
  • Are we confident in our sales approach and skills?
  • Are we on top of the process day to day? Do we have a robust process for tracking and follow up?

If you feel confident in all of your answers, then you’re probably firing on all cylinders when it comes to new business. If not, then don’t feel too nervous to reach out for help.

We’d be happy to support you to refine and perfect your approach so you can start seeing good results. Just drop us an email at natasha@thehand.fandftesting.com

 

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by The Hand 6th October, 2025

Content marketing has become one of the most effective ways for creative agencies to attract new business. By producing high-quality, relevant content, you not only demonstrate your expertise but also establish your agency as an authority in your field. But how can your agency use content marketing to effectively drive new business?

Planning to win more new business soon?
by Natasha Ellard-Shoefield 20th May, 2018

Those agencies that get it right know that new business campaigns should not be short term, but need to be part of a planned, overarching strategy that is employed and measured consistently. They also know that the new business team shouldn’t be sat within a silo, it must be fully integrated in the business of an agency to achieve its goals. It is not necessarily complacency that agencies can suffer from when seeking new business, but not refining the approach.

Here at The Hand, we’ve written before about the culture within the agency environment and the need to embrace the sales process. But we haven’t yet shared the essential tools for getting it right once the culture is addressed.

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